Privacy Policy

Introduction

Aloft Kathmandu Thamel is committed to protecting the privacy of our guests. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel or website.

Information We Collect

•Personal Information: Name, email address, phone number, address, payment information.

•Reservation Information: Booking details, stay preferences, special requests.

•Usage Information: IP address, browser type, access times, pages viewed.

How We Use Your Information

•Service Delivery: To manage reservations, process payments, and provide customer support.

•Personalization: To enhance your stay experience by remembering your preferences.

•Communication: To send you updates, promotional offers, and information related to your stay.

•Security: To protect against fraud and unauthorized activities.

Information Sharing

•Third-Party Service Providers: We may share your information with trusted third parties who assist us in operating our hotel, conducting our business, or providing services to you.

•Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Your Rights

You have the right to access, correct, or delete your personal information. You may also object to the processing of your data and request data portability.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Aloft Kathmandu Thamel

Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically.